Facility management can also be referred to as facilities management or FM

The facility management industry is a rapidly evolving industry globally, it is essential to business successes, improves employees’ productivity and ensure all facilities users are kept safe by implementing a number of sustainable measures.

Facility Management is beyond the traditional maintenance of buildings and equipment, it manages the processes that ensure businesses focus on their core competences. Effective facility management reduces the cost of running business while meeting business goals.

Facility management is a broad profession as the built environment is ever changing and as such facility managers, those that practice facility management have such a broad scope of job functions.

The scope of facility management cover but not limited to the following: operations & maintenance; real estate; security; housekeeping; technology; safety etc.

In view of this, the International Facility Management Association (IFMA) defines facility management as a “profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.”

The services of facility managers support the work that occupants perform. Facility managers oversee a varied tasks to ensure all facilities remain functional, safe and secure.

Facilities represent a company’s second largest assets and must be well maintained for optimum performances. All facilities require different levels of maintenance. Timely maintenance and repair activities should be carried out in the background as facility users do not want to experience equipment failures and then deal with maintenance technicians fixing them, they just want smooth operations.