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ISO 41000 Series: Facility Management Standards

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  • Post last modified:July 24, 2022

Facility management (FM) plays a very important role to the success of businesses. As the facility management industry is evolving and rapidly growing worldwide, there is a need for all professionals in the industry to have a standard and speak the same language. This will give the necessary awareness and recognition to the FM profession.

Facility management professionals from different countries through the ISO/TC 267 – FM Technical Committee are working together developing standards which are being published by the International Organization for Standardization (ISO).

The International Organization for Standardization (ISO) is responsible for setting International standards across all industries to put in place checks and balances thereby making sure that organizations give out safe, efficient and quality products, services and systems to consumers.

These facility management standards will further enhance the general acceptability of FM by the society by ensuring customers are getting the best from FM providers who have obtained the necessary certification. These standards will also improve and add value to businesses by ensuring quality of products and services are always provided.

The FM standards provide specific guidance for individual teams and organizations to demonstrate a commitment to quality and continuous improvement through a robust, systems approach to managing the support services needs and built environment of the demand organization. It is incumbent on facility managers worldwide to utilize the ISO 41000 family of standards in their organizations and promote a common language and approach for FM strategy and practices.

The published ISO 41000 series of facility management standards so far are give below

  • ISO 41011:2017 Facility management – Vocabulary (Preview here)
  • ISO 41012:2017 Facility management – Guidance on strategic sourcing and the development of agreements (Preview here)
  • ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits (Preview here)
  • ISO 41001:2018 Facility management – Management systems – Requirements with guidance for use (Preview here)
  • ISO/IEC TS 17021-11:2018 Conformity assessment — Requirements for bodies providing audit and certification of management systems — Part 11: Competence requirements for auditing and certification of facility management (FM) management systems (Preview here)
  • ISO 41014:2020 Facility management – Development of a facility management strategy (Preview here)
  • ISO 41018:2022 Facility management — Development of a facility management policy (Preview here)

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